Friday, October 22, 2010

Can I hear an Amen?

So, the other day I was thinking about an upcoming sales meeting and product launch plan. My attention turned to sales enablement, branding, and the difficulty in getting salespeople just as fired up as, say, the engineers are, over the latest incarnation of their product. "C'mon, guys, our new AXT4000 Johnson Rod has four times as much monkey oil as the competitor's Johnson Rod!"

Yeah, well, I'm not excited either. And I write this stuff.

So who is excited? Who is so danged fired up that they'd get dressed to the nines and go door to door during their free time to talk to desperate housewives? Who's so convinced of the value of their product that they'd tote their entire families and a forest worth of pamphlets with them to be certain everyone had a chance to share their enthusiasm, including their kids? Who's so completely convinced of the superiority of their value statement that they'd give up everything to take two years to do nothing but sell, sell, sell?

A Good Ol' Texas RevivalGirl Scouts, Jehovah's Witnesses, and Mormon Missionaries, respectively.

For me I marvel at their commitment even as I brush them off. (I am a salty snack favoring Methodist so thanks, but I'm covered.) When was the last time you encountered a salesperson at your company with the earnestness of a Girl Scout, the persistence of a Witness, or the commitment of a Mormon? Before you complain, maybe you should start with a mirror.

I understand that in technology sales as in other industries, we aren't talking about salvation and deep set belief systems. But that's the point, right? Perhaps we need to approach sales enablement with the fervor of a Chautauqua preacher converting the heathen masses. When was the last time YOU got excited the latest version of software or throughput on a server? And if not, why not?

As you prepare to talk to salespeople about a new product, service, or feature, first answer for them the question they must answer all the time: "Who are you and why should I care?" If you can't answer that with the enthusiasm of an itinerant preacher, you can't expect it from your congregation of salespeople, either.

Even if you threaten their eternal soul.
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